and Kayla Africa Suppliers And Distributors CC store is owned and operated by Kayla Africa Suppliers And Distributors CC (“KASD”
), a company registered in the Republic of South Africa under company registration number 2006/037036/23, which has its head office at Portion 3 of 402 Murray Road Wadeville,1422.
These terms and conditions (“Terms”
) apply to your use of our website and shopping at Kayla Africa Suppliers And Distributors CC store. By using our website or by shopping in our store, you acknowledge that you have read and understood these Terms and agree to be bound by them. They represent our entire agreement with you and supersede all prior terms, conditions, warranties and/or representations to the extent permitted by law. You are not authorised to use our website or shop in our store if you do not agree to be bound by these Terms.
You are not permitted to use the content of our website, our logos or any product or other images that appear on our website without our prior written consent. Unauthorised use, reproduction, modification and/or distribution is strictly prohibited and constitutes an infringement of our or our licensors’ intellectual property rights.
We may periodically update or change the Terms without giving you prior notice. You should check them regularly, as your continued use of our website or by shopping at our store, you accept to be bound by any updated or revised Terms.
This agreement is governed by the laws of the Republic of South Africa.
These Terms apply to users who are consumers for purposes of the Consumer Protection Act, 68 of 2008 (the “CPA”).
These Terms contain provisions that appear in similar text and style to this clause and which -
Your attention is drawn to these provisions because they are important and should be carefully noted.
Nothing in these Terms is intended or must be understood to unlawfully restrict, limit or avoid any right or obligation, as the case may be, created for either you or Kayla Africa Suppliers And Distributors CC in terms of the CPA.
- may limit the risk or liability of Kayla Africa Suppliers And Distributors CC or a third party; and/or
- may create risk or liability for the user; and/or
- may compel the user to indemnify Kayla Africa Suppliers And Distributors CC or a third party; and/or
- serves as an acknowledgement, by the user, of a fact.
You are welcome to browse our online store or use our website for your own personal, non-commercial shopping and information purposes only. No other use is permitted without our prior written consent. The unauthorised use, copying, reproduction, variation, modification or distribution of the content found in our stores or on our website, or the uploading of any unlawful or damaging information or viral software, or the creation of any links to our website from any other sites whatsoever, is strictly prohibited. If we identify you as a wholesaler (i.e bulk purchases) our usual business-to-business terms and conditions will apply to any orders placed by you, a copy of which will be available on request.
When shopping online, you can choose to register with us at any time or check out as a guest should you prefer. Please note that legislation requires registration and login for purchase of certain products. Please click on ‘Your Account’ to register. Registration and/or use of our online shopping website constitutes your acceptance and agreement to be bound by these Terms.
You hereby indemnify us against any loss, damage, harm, claim or any other cost whatsoever that we may sustain as a result of your shopping in our stores or use of our website and/or its contents contrary to these Terms.
We reserve the right to ask you to leave our store, suspend our website or any part thereof or terminate your account at any time if we, in our sole discretion, determine that you are not shopping or using our website in compliance with these Terms or if we believe the information provided by you is untrue, inaccurate, or incomplete.
Any indulgence of extension of time granted to you shall not be construed as a waiver or variation of any of our rights or remedies in these Terms or law.If you are for any reason dissatisfied with an item purchased from our stores or website, you may return it to any Kayla Africa Suppliers And Distributors CC store or through the applicable online channel for a full credit, refund, replacement or exchange, provided –
Defective products may be returned prior to the lapse of 6 (six) months from the date of purchase.
We do not guarantee that you will be automatically credited/refunded. The decision to credit/refund is solely at the discretion of the manager of the store where you return the product (or online manager), the original invoice/till slip has been handed in and they have inspected the condition of the item returned.
For online returns, we reserve the right to ask you for photographs and written submissions detailing the reasons for the return before we process the return, and we may withhold reasonable transport costs if required.
Please note: Kayla Africa Suppliers And Distributors CC will not accept any returns of any products of which the packaging has been removed, damaged, opened or tampered with, any products of a personal nature due to hygiene and sanitary considerations, any products due to Laboratory law requirements, or any medicines. Refunds are bank dependent and may take up to 10-14 working days to reflect.
We reserve the right to ask you for proof of identification when returning products.
Specially made or ordered items are non refundable.
- you have the original tax invoice/till slip as proof of purchase;
- items are returned within 30 (thirty) days of purchase;
- the product has not expired;
- it is not damaged (including all packaging); and
- it is a returnable product (some items are by law, non-returnable for hygiene/health reasons).
All reasonable steps are taken to ensure that the information in our store, on our website, social media channels and email marketing is accurate and up to date. We do not, however, warrant that the content or information displayed is always accurate, complete and/or current (Errors and omissions excepted).
Kayla Africa Suppliers And Distributors CC reserves the right to limit the quantities of any item offered for sale in our stores or on the Kayla Africa Suppliers And Distributors CC Online Store.
Sale products may vary from photographs. Please note that as per South African Laboratory law requirements, images do not display for some dispensary products.
Offers may not be available at the store including the Kayla Africa Suppliers And Distributors CC Online Store.
Any comments uploaded by our users, or any authorised experts invited as our guests are their opinions alone and do not in any way represent our views, opinions, beliefs, or values.
We value your comments, ideas, suggestions, and feedback ("contact us") via our website. We will not compensate you in any way whatsoever for your comments. Once received, your comments will become our property and we will not be limited in any way in the use, commercial or otherwise, of any of your comments.
You warrant that your comments do not and will not violate the right(s) of any third party, including copyright, trademark, privacy or any other personal or proprietary right. You agree not to disclose, submit, or offer any comments that are or contain any defamatory, unlawful, abusive, or obscene material. We disclaim any liability towards any third party regarding your comments and you shall remain accountable towards any third party regarding any harm caused by your comments.
All rights, including copyright, trademark and other intellectual property rights embodied in any logos, text, images, video, audio, or other material on this website are owned by or licensed to us. All data and information communicated to or from the website including its database also belongs solely to us or our licensors. You agree to sign all documents as we may reasonably require in order to assign any rights that you may acquire in the content of our website. You agree also to waive any moral rights in such content. You are permitted to view, print or store electronically a copy of any information on our website, including these Terms, solely for your personal, lawful, non-commercial use. Unauthorised use, reproduction, modification and/or distribution is strictly prohibited and constitutes an unlawful infringement of our intellectual property rights.
You are not permitted to use the content found in our store or on our website, our logos or any product or other images that appear on our website without our prior written consent. Unauthorised use, reproduction, modification and/or distribution is strictly prohibited and constitutes an infringement of our or our licensors’ intellectual property rights.
Advertising and other promotional material of third parties may appear in our store or on our website from time to time. We do not endorse such third parties or their products and/or services. Your reliance on any information contained in such material is entirely at your own risk.
To register you will be required to provide certain information including personal details and your delivery address. When registering, you will be required to choose a user ID and a password. Please keep your password private. Kayla Africa Suppliers And Distributors CC accepts no liability for any damages suffered or losses incurred from the use or misuse of your password. You will be required to enter your user ID and password each time you visit our online shopping site. To amend any registration particulars please click on "Your Account" and edit your details. All information provided to us when registering shall be strictly protected in accordance with the Protection of Personal Information Act 4 of 2013 ("POPI”).
All products displayed on our website are subject to availability and will be delivered only within the Republic of South Africa within a 30km Radius. All prices shown on our website are quoted in South African Rands and are valid and effective only in the Republic of South Africa.
Kayla Africa Suppliers And Distributors CC will indicate the acceptance of your order by delivering Kayla Africa Suppliers And Distributors CC goods to you or allowing you to collect them from your nearest store, and only at that point will an agreement of sale between you and Kayla Africa Suppliers And Distributors CC come into effect. This is regardless of any communication from Kayla Africa Suppliers And Distributors CC stating that your order or payment has been confirmed. If required, Kayla Africa Suppliers And Distributors CC will indicate the rejection of your order by cancelling it and, as soon as possible thereafter, fully crediting your account or refunding you for any amount already paid.
We reserve the right to discontinue or change the specifications of our products and services from time to time without notice. We will inform you as soon as possible if any products or services ordered by you are not available.
Kayla Africa Suppliers And Distributors CC reserves the right to limit the quantity of any item offered for sale online or in store. If unforeseen stock shortages become known after an order has been placed, we reserve the right to amend your order to accord with available stock and credit/refund the applicable difference to you, which we will communicate with you.
You acknowledge that stock of all goods on offer is limited, and that pricing may change at any time without notice to you.
Should there be unavailability of stock in respect of an order that you have placed, Kayla Africa Suppliers And Distributors CC reserves the right to deliver to you such available stock and will fully credit/refund you for any unavailable stock as may be applicable in the circumstances.
Kayla Africa Suppliers And Distributors CC regrets that no order will be processed if we identify a material error in the description of any of our goods or services or their prices on our website – if we identify such an error, we reserve the right to cancel your order (or the erroneous portion thereof) and credit/refund you in respect thereof. Packaging may vary from that shown on our website. Please note that as per South African Laboratory law, images do not display for some dispensary products.At Kayla Africa Suppliers And Distributors CC, we are committed to offering our customers the most competitive prices. Therefore, prices shown on the Kayla Africa Suppliers And Distributors CC website are exclusive to the website and may vary from the prices set in your local Kayla Africa Suppliers And Distributors CC Store. Pricing is specifically subject to availability of stock
Prices include Value-Added Tax. Special promotions may be subject to certain conditions, including stock availability and limited offer stipulations.
A delivery fee will be charged for each order placed by you and will be shown on the online proof of purchase / till slip as a separate item.
To the extent of obvious pricing errors, we will take steps to correct the error in the displayed price and take reasonable steps in the circumstances to inform you of the error and the correct price.
We will debit the total value of your online order against the payment method tendered by you during the check-out process. Payment will be effected on acceptance of your order and prior to delivery.
By placing orders on our website, you warrant that you are over the age of 18 (eighteen) and that you are authorised to make payment with the chosen payment method and that there are sufficient funds available to pay for the order.
Kayla Africa Suppliers And Distributors CC Online currently does not process Medical Aid claims. Please feel free to submit your claim to your scheme for reimbursement as per scheme rules.
In store payments are either made by cash or credit card or use of store Benefit Rewards.
Orders placed online constitute your offer to purchase subject to these Terms and you agree to receive communications from us regarding orders placed online.
We will indicate the acceptance of your order by delivering the goods to you or allowing you to collect them, and only at that point will an agreement of sale between you and Kayla Africa Suppliers And Distributors CC come into effect (the “Sale”). This is regardless of any communication from Kayla Africa Suppliers And Distributors CC stating that your order or payment has been confirmed. Kayla Africa Suppliers And Distributors CC will indicate the rejection of your order by cancelling it and, as soon as possible thereafter, crediting/refunding you for any amount already paid.
Kayla Africa Suppliers And Distributors CC delivers online orders 5 days a week in main metropolitan areas between 08:00 and 18:00 and all other deliveries will occur Monday to Friday between 08:00 and 17:00.
Deliveries will usually occur within 3 working days in main metropolitan areas from when your order has been placed and paid for. Kayla Africa Suppliers And Distributors CC reserves the right to change these delivery lead times.
Please note that lead times for peak shopping periods (i.e. religious holidays, Black Friday etc.) may be delayed and we will seek to complete deliveries within 4-10 working days.
Kayla Africa Suppliers And Distributors CC's obligation to deliver a product to you is fulfilled when we deliver the product to the physical address nominated by you for delivery of your order. Kayla Africa Suppliers And Distributors CC will not be responsible for any loss or unauthorised use of any product delivered to you.
On delivery of the order to the specified delivery address, you will receive our delivery note showing the items delivered, any non-available items, the delivery fees, Value Added Tax and the amount debited from your payment card.
You must ensure that you or your authorised representative is available to accept delivery of your order during delivery hours. For verification purposes, the person accepting delivery at the delivery address may be required to produce a form of identification. Any person other than yourself who receives the products at the delivery address is presumed to be authorised to accept delivery on your behalf. Should no-one be in attendance at the time of delivery, the driver will keep the products and leave a notice at the delivery address to this effect. The delivery service will attempt to contact you in order to arrange for an alternate delivery time. We reserve the right to charge an additional delivery fee should it be required in the circumstances. Our liability for failing to deliver the products timeously is limited to delivery being effected at a later agreed time at no additional charge.
Please arrange that you or your authorised representative is available to provide appropriate access at the delivery address.
Goods are delivered to specified address on the order.
If heavy items are purchased it is the customers responsibility to offload the vehicle and have the necessary equipment on site.
Once your order is confirmed, you will receive a tracking link indicating the status of delivery and a one-time pin needed to complete delivery.
You (or your representative) must provide the one-time pin associated with your order to our representative to complete your Kayla Africa Suppliers And Distributors CC delivery.
We reserve the right to ask for proof of identification at the point of delivery or when shopping in our stores.
We have outsourced all delivery and collection arrangements. Accordingly, we cannot, to the extent permitted by law, be liable for any damage suffered or loss incurred by reason of any acts or omissions of the deliverer, its directors, employees, sub- contractors, agents, representatives and/or affiliates.Deals during peak shopping periods are limited according to stock levels per customer and Kayla Africa Suppliers And Distributors CC reserves the right to change delivery lead times for peak online shopping periods.